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The Process

From brief
to delivery.

A clear, structured process — from first conversation to final delivery — with no surprises and nothing due until you've accepted the work.

01
Submit your brief

Tell us about your project via our contact form or by email. Describe your goals, timeline and budget. There's no commitment at this stage — just a conversation about what you need.

02
Receive written proposal

Within 48 business hours we deliver a fully scoped, fixed-price written proposal. Every deliverable listed, every milestone defined, the total locked in. No hidden fees.

03
We deliver

We execute to the agreed specification, keeping you informed at every stage with direct access to the project lead. No scope changes without your written agreement.

04
You review, then pay

Once you have reviewed and formally accepted all deliverables, the invoice is raised. Not before. If work misses spec, we remedy it at no cost. On payment, all IP transfers to you.

Payment on Completion — the commitment Every engagement is fixed-price, fully scoped, and invoiced only after you have reviewed and formally accepted all deliverables. Zero deposits. No retainers. Always.
Common Questions

What people ask before starting.

Do I need to pay anything upfront?

No. Vexora does not charge deposits. Payment is only due after you have reviewed and formally accepted all completed deliverables.

How long does a proposal take?

We deliver a fully scoped, fixed-price written proposal within 48 business hours of receiving your brief.

What if the work doesn't meet the spec?

If deliverables do not meet the agreed written specification, Vexora will remedy them at no additional cost. We stand behind the quality of our work.

Who owns the work once it's delivered?

Upon full payment, all intellectual property created for the client transfers fully to the client. You own everything outright.

Can I cancel partway through?

If you cancel after work has commenced, a fair charge for work completed to date is agreed in writing. No penalty fees apply.

Start a Conversation

Start a
conversation.

Tell us what you need. We reply with a fully scoped, fixed-price written proposal within 48 business hours. No deposit, no obligation.

Get in Touch
Office
Flat 2304, 23/F, Ho King Comm Centre,
2-16 Fa Yuen Street, Mong Kok, Hong Kong